Fort Belvoir Community Hospital's primary care team launched the Patient Centered Medical Home in November 2012 as part of our continuous effort to provide the 85,000 beneficiaries in our medical community with the best possible care. Currently available in our Family Medicine, Internal Medicine and Pediatrics clinics, PCMH is a team-based model built around the premise that the best health care begins with a strong primary care foundation. PCMH improves the care our patients receive by offering enhanced access to care and increased Primary Care Manager continuity, and by promoting patient- and family-centered evidence-based health care.Access to Care
We expect PCMH to deliver shorter waiting times for urgent needs and increased access to a member of your health care team. The medical home practice is responsive to patients’ preferences regarding access, offering appointments when patients need one, and not when we happen to have an opening in the schedule. PCM Continuity
We know that having our patients consistently see a Primary Care Manager or team member who knows them is essential for effective health care. It makes more sense to both patients and providers to establish a relationship, and our goal is to deliver greater PCM continuity.Patient- and Family-Centered Care
PCMH allows providers and patients to take a more proactive approach to health care, with a stronger focus on prevention. The medical home can reduce the percentage of specialty referrals and result in a PCMH team providing the needed care in one visit. Patient Centered Medical Home allows for better coordination of care, improved communication among team members and beneficiaries, emphasis on preventive care and chronic care management, and empowered, active patient participation. Realizing these goals is a primary focus for us at Fort Belvoir Community Hospital, and we are confident the PCMH model is good for our patients and providers. Please read through the information provided in this brochure, and talk to any member of your health care team if you have questions about PCMH. As we continue through this phase of our life as a medical community — the medical home and the medical neighborhood — caring for our military families takes on new meaning while reinforcing our commitment to provide you world-class health care in a culture of excellence.Frequently Asked QuestionsWhat members are included in my PCMH medical team? PCMH team members include a Primary Care Manager — a physician, physician assistant or nurse practitioner — as well as a nurse, medic, nursing assistant, medical assistant, medical support assistant (clerk), pharmacist, social worker, case manager, and nutritionist. How does the medical home work?
What is my role as a member of the team?Partner with your team by taking an active role in your care.
How will the PCMH team help me prepare for my appointment?
What should I do to prepare for my visit?
Write down your team members’ names.
Write down questions you think of during the visit. Keep in mind that in addition to your PCM, a nurse or other team member may be able to answer some of your questions as well.
Ask providers about any health issues, and before you leave the clinic, make sure you know what you should do next.
If something isn’t clear, ask for clarification before you leave. Our providers will be glad to make sure all instructions are clear.
Make sure you know how to reach your PCMH team after hours, just in case you need to.
Please make sure your team has your most up-to-date contact information.
Your team members are here to serve as partners in your health care and will keep you informed about and involved in your health care decisions. .